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London School of International Business (LSIB)

What support services are available for students studying NVQ Level 5 Extended Diploma in IT-Web Design online?

Support Services for NVQ Level 5 Extended Diploma in IT-Web Design Online Students

Studying for an NVQ Level 5 Extended Diploma in IT-Web Design online can be a challenging yet rewarding experience. To ensure that students have the necessary support to succeed in their studies, a range of support services are available. These services are designed to assist students in various aspects of their academic journey, from technical support to academic guidance.

Technical Support

One of the key support services available to students studying NVQ Level 5 Extended Diploma in IT-Web Design online is technical support. This includes assistance with any technical issues that students may encounter while using online learning platforms, accessing course materials, or submitting assignments. Technical support staff are available to help students troubleshoot problems and ensure that they can continue their studies without interruption.

Service Description
24/7 Helpdesk Students can access technical support 24 hours a day, 7 days a week for immediate assistance with any technical issues.
Live Chat Support Students can chat with technical support staff in real-time to get quick solutions to their technical problems.
Email Support Students can email their technical queries and receive a prompt response from the support team.

Academic Guidance

In addition to technical support, students studying NVQ Level 5 Extended Diploma in IT-Web Design online also have access to academic guidance services. These services are designed to help students navigate their academic journey, understand course requirements, and excel in their studies.

Service Description
Personal Tutor Each student is assigned a personal tutor who provides academic guidance, feedback on assignments, and support throughout the course.
Study Skills Workshops Students can attend workshops on study skills, time management, and academic writing to enhance their learning experience.
Virtual Office Hours Tutors hold virtual office hours where students can ask questions, seek clarification, and discuss course materials.

Overall, students studying NVQ Level 5 Extended Diploma in IT-Web Design online have access to a range of support services to help them succeed in their studies. From technical support to academic guidance, these services are designed to ensure that students have the necessary resources and assistance to excel in their online learning journey.