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Diploma in Customer Service FAQ: Answers to Common Queries
Frequently Asked Questions About Diploma in Customer Service
What courses are offered in the Diploma in Customer Service?
Here is an overview of the courses offered in the Diploma in Customer Service:
| Course Code |
Course Name |
Credit Hours |
| CUST101 |
Introduction to Customer Service |
3 |
| CUST201 |
Effective Communication in Customer Service |
3 |
| CUST301 |
Customer Relationship Management |
3 |
| CUST401 |
Handling Customer Complaints |
3 |
These courses are designed to provide students with a comprehensive understanding of customer service principles and strategies, equipping them with the skills needed to excel in a customer-centric role.
For more detailed information about each course, please refer to the course syllabus provided by the institution offering the Diploma in Customer Service.
By enrolling in this diploma program, students will gain valuable knowledge and practical experience that will enable them to thrive in a customer service environment and advance their careers in this field.
Visit our course page to learn more about this course at:
