Advanced Certificate in Social Listening and Sentiment Analysis

Saturday, 28 February 2026 09:17:11

International applicants and their qualifications are accepted

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Overview

Overview

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Social Listening is crucial for today's businesses. Our Advanced Certificate in Social Listening and Sentiment Analysis equips you with the skills to master this critical area.


Learn to harness the power of social media analytics and sentiment analysis. Understand how to track brand mentions, analyze customer feedback, and identify emerging trends. This program is ideal for marketing professionals, social media managers, and anyone needing to understand public opinion.


Gain practical experience using industry-leading tools. Master techniques for data visualization and competitive intelligence gathered through social listening. Elevate your strategic decision-making with actionable insights from social listening.


Ready to transform your understanding of social listening? Explore the program details and enroll today!

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Social Listening and Sentiment Analysis: Master the art of understanding public perception with our Advanced Certificate program. Gain in-demand skills in analyzing social media, online reviews, and news to extract actionable insights. This intensive course provides hands-on experience with leading analytics tools and techniques, including brand monitoring and reputation management. Boost your career prospects in marketing, public relations, or market research. Develop your expertise in data visualization and predictive analytics for improved decision-making. Unlock valuable insights from unstructured data to gain a competitive advantage. Our unique curriculum combines theory and practical application, making you a highly sought-after professional.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Introduction to Social Listening & Sentiment Analysis
• Data Collection & Sources for Social Listening (Twitter, Facebook, Reddit, etc.)
• Sentiment Analysis Techniques: Lexicon-based, Machine Learning Approaches
• Advanced Sentiment Analysis: Emotion Detection & Aspect-Based Sentiment Analysis
• Social Listening Tools and Technologies
• Visualizing & Reporting Social Listening Data
• Case Studies in Social Listening & Sentiment Analysis
• Ethical Considerations in Social Listening and Data Privacy
• Brand Monitoring and Reputation Management using Social Listening

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

UK Social Listening & Sentiment Analysis Job Market: Key Roles & Trends

Role Description Skills
Social Media Analyst Monitor social media for brand mentions, analyze sentiment, and provide insights. Social listening, sentiment analysis, data visualization, report writing
Sentiment Analyst Analyze text data to determine public opinion and emotion towards a brand or topic. NLP, machine learning, Python, R, data mining
Digital Marketing Specialist Develop and implement digital marketing strategies based on social listening insights. SEO, SEM, social media marketing, campaign management, analytics
Data Scientist (Social Media Focus) Utilize advanced analytics to predict trends and improve decision-making. Big data, predictive modelling, statistical analysis, Python, R

Key facts about Advanced Certificate in Social Listening and Sentiment Analysis

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An Advanced Certificate in Social Listening and Sentiment Analysis equips professionals with the skills to effectively monitor and analyze online conversations. This program emphasizes practical application, moving beyond theoretical understanding to real-world social media analytics.


Learning outcomes include mastering advanced social listening techniques, proficiently using sentiment analysis tools, and effectively interpreting data to inform strategic decision-making. Participants will develop expertise in identifying key influencers, tracking brand reputation, and uncovering emerging trends relevant to market research and competitive analysis.


The duration of the certificate program typically varies depending on the institution, ranging from a few weeks for intensive courses to several months for more comprehensive programs. Check individual course details for specific time commitments. The program often incorporates hands-on projects and case studies, allowing learners to hone their skills in a practical setting.


This certificate holds significant industry relevance across various sectors. From marketing and public relations to customer service and brand management, professionals with social listening and sentiment analysis expertise are highly sought after. The ability to leverage data for improved decision-making is critical for success in today's digital landscape, making this certificate a valuable asset for career advancement in areas like data analytics and competitive intelligence.


Upon completion, graduates will possess a deep understanding of social media monitoring, sentiment analysis methodologies, and effective data visualization techniques, enabling them to contribute significantly to organizational success through data-driven insights. The program’s focus on practical application ensures graduates are prepared for immediate impact within their respective roles.

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Why this course?

An Advanced Certificate in Social Listening and Sentiment Analysis is increasingly significant in today's UK market. Businesses are recognising the power of understanding public opinion to inform strategy and manage reputation. According to a recent Ofcom report, over 80% of UK adults use social media, creating a vast pool of data ripe for analysis. Effective social listening and sentiment analysis allows organisations to identify emerging trends, gauge customer satisfaction, and proactively address potential crises.

This certificate equips professionals with the skills to harness this data, interpreting public sentiment accurately and drawing actionable insights. The ability to track brand mentions, analyse public opinion surrounding products or services, and identify influencers is highly valuable across sectors, from marketing and PR to customer service and product development. In fact, a survey by a leading UK market research firm indicated that 75% of companies using social listening tools experienced improved customer engagement.

Sector Adoption Rate (%)
Marketing & Advertising 90
Customer Service 70
PR & Communications 85

Who should enrol in Advanced Certificate in Social Listening and Sentiment Analysis?

Ideal Candidate Profile Relevant Skills & Experience
An Advanced Certificate in Social Listening and Sentiment Analysis is perfect for marketing professionals, social media managers, and brand strategists seeking to enhance their data analysis capabilities. (With over 75% of UK consumers using social media, mastering social listening is essential for success.) Experience in market research, data interpretation, and digital marketing is beneficial. Familiarity with social media platforms and basic analytical tools is advantageous for mastering sentiment analysis and social listening techniques covered in the course.
This certificate also appeals to business intelligence analysts and customer service professionals aiming to improve their understanding of customer feedback and brand perception. Gaining insights from online conversations can significantly impact decision-making. Strong communication and presentation skills are essential to communicate findings and insights effectively from social listening data to stakeholders. Proficiency in using data visualization tools is a plus.
Entrepreneurs and small business owners can greatly benefit from the actionable insights derived from sentiment analysis and social listening strategies, allowing for data-driven business decisions. A proactive approach to learning new technologies and analytical methods is key to succeeding with social listening and sentiment analysis.