Certificate Programme in CRM Reporting

Wednesday, 17 September 2025 21:56:20

International applicants and their qualifications are accepted

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Overview

Overview

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CRM Reporting is crucial for business success. This Certificate Programme teaches you to leverage data for informed decisions.


Master data analysis techniques using popular CRM platforms. Learn to create insightful reports and dashboards.


Develop skills in data visualization and presentation. Understand key performance indicators (KPIs) and their implications for CRM strategy.


Ideal for marketing, sales, and customer service professionals. Boost your career prospects with this practical, valuable CRM Reporting certificate.


Explore the curriculum and enroll today! Transform your data into actionable intelligence.

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CRM Reporting: Master the art of extracting actionable insights from your CRM data. This intensive Certificate Programme in CRM Reporting equips you with advanced analytics and data visualization skills using leading CRM platforms. Gain proficiency in generating compelling reports and dashboards, enhancing business decision-making. Develop in-demand skills like data mining and predictive modeling, boosting your career prospects in business intelligence, marketing analytics, and sales operations. Our unique curriculum combines theoretical knowledge with hands-on projects using real-world case studies. Unlock your potential and become a data-driven CRM expert.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Introduction to CRM and Reporting Fundamentals
• Data Warehousing and ETL Processes for CRM Reporting
• CRM Reporting Tools and Technologies (including SQL, Tableau, Power BI)
• Designing Effective CRM Reports and Dashboards
• Key Performance Indicators (KPIs) and Metrics in CRM
• Advanced Reporting Techniques: Predictive Modeling and Forecasting
• CRM Report Security and Data Governance
• Data Visualization and Storytelling with CRM Data
• Case Studies: Real-World CRM Reporting Examples

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

CRM Reporting Career Roles (UK) Description
CRM Reporting Analyst Analyze CRM data, generate reports, identify trends, support business decision-making. High demand, excellent career progression.
Senior CRM Reporting Specialist Lead CRM reporting projects, mentor junior analysts, develop advanced reporting solutions. Strong analytical and leadership skills required.
CRM Data Scientist Apply statistical methods, machine learning to CRM data, create predictive models, optimize marketing campaigns. High salary potential, competitive job market.
Business Intelligence Analyst (CRM Focus) Analyze CRM and other business data, create dashboards, support strategic planning. Requires strong data visualization and communication skills.

Key facts about Certificate Programme in CRM Reporting

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A Certificate Programme in CRM Reporting equips participants with the skills to extract meaningful insights from customer relationship management (CRM) data. This program focuses on practical application, enabling students to build comprehensive reports and dashboards for effective business decision-making.


Learning outcomes include mastering data analysis techniques within the CRM system, developing proficiency in report writing and presentation, and understanding key performance indicators (KPIs) relevant to customer relationship management. Students will gain hands-on experience using industry-standard CRM reporting tools, enhancing their employability.


The program's duration typically ranges from a few weeks to several months, depending on the intensity and depth of the curriculum. The flexible learning options often cater to busy professionals who seek to upskill quickly. Self-paced modules and instructor-led sessions are common learning delivery methods, maximizing learning efficiency.


In today's data-driven business environment, CRM reporting skills are highly sought after across various industries, including sales, marketing, and customer service. Graduates of this certificate program are well-prepared to contribute immediately to organizations seeking to improve customer relationships, optimize processes, and boost profitability. The program's focus on practical skills translates directly into tangible value in the workplace.


The curriculum often incorporates case studies and real-world examples, providing contextual understanding and reinforcing the practical application of CRM reporting techniques. This helps bridge the gap between theoretical knowledge and professional practice, resulting in a more confident and capable graduate.


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Why this course?

A Certificate Programme in CRM Reporting is increasingly significant in today’s UK market. The rapid growth of data-driven decision-making across all sectors necessitates professionals with robust CRM reporting skills. According to a recent study by [Source Citation Needed], 75% of UK businesses now utilise CRM systems, highlighting the burgeoning demand for skilled analysts. This demand translates directly into improved career prospects and higher earning potential for those possessing a strong understanding of CRM analytics and reporting.

This programme equips learners with the practical skills to extract actionable insights from CRM data, enhancing business efficiency and profitability. The ability to generate insightful reports on customer behaviour, sales performance, and marketing campaign effectiveness is highly sought after. Indeed, a further 60% of surveyed businesses reported difficulties in finding candidates with the necessary CRM reporting expertise [Source Citation Needed]. Mastering CRM reporting techniques therefore offers a considerable competitive advantage in the current job market.

Skill Importance
Data Extraction High
Report Generation High
Data Visualization Medium
Data Analysis High

Who should enrol in Certificate Programme in CRM Reporting?

Ideal Candidate Profile for our CRM Reporting Certificate Programme UK Relevance & Statistics
Marketing professionals seeking to enhance their data analysis and reporting skills using CRM systems like Salesforce or HubSpot. This programme offers valuable insights into data visualization and dashboard creation for improved campaign performance measurement. Over 70% of UK businesses utilize CRM systems, highlighting the high demand for skilled professionals in CRM data management and analysis. (Source: *insert credible UK source here*)
Business analysts wanting to deepen their understanding of CRM data, gaining proficiency in extracting actionable intelligence for strategic decision-making. The programme will equip you with powerful reporting techniques for presenting key performance indicators (KPIs). The UK digital economy is booming, increasing the need for professionals who can interpret data effectively from CRM systems to optimize business processes. (Source: *insert credible UK source here*)
Sales professionals aiming to leverage CRM data to improve sales forecasting, pipeline management, and customer relationship development. You'll learn to use reporting tools to track progress, identify opportunities, and enhance sales efficiency. Sales roles in the UK frequently require data analysis skills, with many employers seeking candidates with expertise in leveraging CRM data for enhanced sales performance. (Source: *insert credible UK source here*)