Certified Specialist Programme in CRM Analytics for E-commerce

Monday, 29 September 2025 14:22:30

International applicants and their qualifications are accepted

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Overview

Overview

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Certified Specialist Programme in CRM Analytics for E-commerce equips you with the skills to master customer relationship management (CRM) data.


This program focuses on e-commerce analytics, leveraging data for improved business decisions.


Learn to analyze customer behavior, sales trends, and marketing campaign performance using powerful CRM analytics tools.


Designed for e-commerce professionals, marketing managers, and data analysts seeking career advancement. Understand customer segmentation and improve customer lifetime value.


Gain a Certified Specialist in CRM Analytics for E-commerce credential. Unlock your potential to drive growth.


Explore the program today and transform your e-commerce strategy!

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Certified Specialist Programme in CRM Analytics for E-commerce empowers you to master the art of leveraging customer relationship management data for e-commerce success. This intensive program provides hands-on training in advanced analytics techniques, including predictive modeling and customer segmentation. Gain expertise in e-commerce metrics and data visualization to drive strategic business decisions. Boost your career prospects with in-demand skills, unlocking opportunities as a CRM Analyst, Data Scientist, or Business Intelligence Specialist. Our unique curriculum includes real-world case studies and personalized mentorship, ensuring you're job-ready upon completion. Become a Certified Specialist in CRM Analytics for E-commerce and transform your career.

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Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• CRM Analytics for E-commerce: Foundations & Strategy
• Data Integration & Management for E-commerce CRM
• E-commerce Customer Segmentation & Targeting with CRM Analytics
• Building Predictive Models for E-commerce using CRM Data
• CRM-driven Marketing Automation & Personalization in E-commerce
• Reporting & Dashboarding for E-commerce Performance Analysis
• Advanced CRM Analytics Techniques for E-commerce (e.g., forecasting, churn prediction)
• E-commerce Customer Lifetime Value (CLTV) Modeling and Optimization
• Data Visualization and Storytelling with E-commerce CRM Data
• Implementing and Managing an E-commerce CRM Analytics Solution

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Role Description
CRM Analytics Manager (E-commerce) Develops and implements CRM strategies for e-commerce businesses, leveraging data analysis to enhance customer relationships and drive sales growth. Requires strong CRM analytics and e-commerce expertise.
E-commerce Data Analyst (CRM Focus) Analyzes CRM data to identify trends and patterns, providing actionable insights to improve e-commerce marketing campaigns and customer experience. Proficient in CRM analytics and data visualization.
Senior CRM Specialist (E-commerce) Leads CRM projects, ensuring data integrity and optimizing CRM systems for e-commerce operations. Extensive experience in CRM analytics and e-commerce business processes is essential.
CRM & E-commerce Consultant Provides expert advice and guidance to businesses on how to optimize their CRM systems and leverage data analytics for improved e-commerce performance. Exceptional CRM and e-commerce knowledge.

Key facts about Certified Specialist Programme in CRM Analytics for E-commerce

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The Certified Specialist Programme in CRM Analytics for E-commerce equips participants with the skills to leverage CRM data for enhanced e-commerce performance. This program focuses on practical application, transforming raw data into actionable insights.


Learning outcomes include mastering CRM analytics techniques specific to the e-commerce sector, developing proficiency in data visualization and reporting, and building predictive models for customer behavior. Participants will gain expertise in utilizing e-commerce specific CRM platforms and tools.


The program duration is typically intensive, ranging from a few weeks to a few months depending on the chosen delivery method (online or in-person). The specific duration will be detailed in the program's curriculum.


Industry relevance is paramount. This Certified Specialist Programme in CRM Analytics for E-commerce directly addresses the growing demand for professionals skilled in extracting value from customer relationship management data within the rapidly expanding e-commerce landscape. Graduates are well-positioned for roles in data analysis, business intelligence, and marketing analytics within e-commerce companies.


The program covers key aspects of customer segmentation, marketing campaign effectiveness measurement, and customer lifetime value (CLTV) analysis, making graduates highly sought-after in today's competitive market. Successful completion results in a valuable certification demonstrating expertise in CRM analytics and e-commerce.

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Why this course?

CRM Analytics Certification Significance
Certified Specialist Programme in CRM Analytics Addressing the growing need for data-driven decision-making in the UK's booming e-commerce sector. CRM analytics expertise is crucial for optimising customer journeys, improving retention, and driving sales. With over 22% e-commerce growth in 2023 (source: [insert source here]), skilled professionals are in high demand. This programme equips learners with the skills to analyse customer data, predict behavior, and personalize marketing campaigns, significantly impacting business outcomes.

Who should enrol in Certified Specialist Programme in CRM Analytics for E-commerce?

Ideal Audience for the Certified Specialist Programme in CRM Analytics for E-commerce
The Certified Specialist Programme in CRM Analytics for E-commerce is perfect for UK-based marketing and analytics professionals seeking to elevate their skills. With over 70% of UK consumers shopping online (source needed), understanding and leveraging CRM data is crucial. This programme benefits those already working with e-commerce platforms and aiming for career advancement, individuals transitioning into data analytics within the e-commerce sector, and aspiring business analysts wanting to specialise in the dynamic field of customer relationship management (CRM). Gain mastery over data analysis techniques and unlock your potential to drive significant improvements in customer retention and revenue generation. Are you ready to become a CRM analytics expert?