Certified Specialist Programme in CRM Innovation

Friday, 12 September 2025 15:40:02

International applicants and their qualifications are accepted

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Overview

Overview

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Certified Specialist Programme in CRM Innovation equips professionals with advanced CRM skills.


This programme focuses on cutting-edge CRM strategies and technology. It's ideal for CRM managers, analysts, and consultants.


Learn to optimize customer relationship management processes. Master data analytics and salesforce automation. Gain a competitive edge in today's market.


The Certified Specialist Programme in CRM Innovation delivers practical, real-world applications. Elevate your career prospects. Become a CRM expert.


Explore the programme details and register today!

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Certified Specialist Programme in CRM Innovation empowers you to master cutting-edge Customer Relationship Management techniques. This intensive program provides hands-on experience with leading CRM platforms and data analytics tools, boosting your career prospects significantly. Learn to optimize customer journeys, enhance loyalty, and drive sales using innovative CRM strategies. Gain a competitive edge with our unique curriculum, featuring expert-led sessions and real-world case studies. Become a sought-after CRM specialist and unlock exciting opportunities in sales, marketing, and customer service. This Certified Specialist Programme in CRM Innovation is your key to success.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• CRM Strategy & Innovation
• Customer Data Management & Analytics (including data warehousing and business intelligence)
• CRM Technology & Implementation (covering cloud-based and on-premise solutions)
• Sales Force Automation & Optimization
• Marketing Automation & Customer Engagement
• Service & Support Optimization (including case management and knowledge bases)
• CRM Measurement & ROI (return on investment)
• Emerging Trends in CRM (e.g., AI, machine learning, blockchain)
• CRM Security & Compliance
• CRM Project Management & Change Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Role (CRM Specialist) Description
Senior CRM Manager (UK) Leads CRM strategy, implementation, and optimization across multiple business units. Manages teams and budgets. High demand for strategic thinking and leadership skills.
CRM Analyst (UK) Analyzes CRM data, identifies trends, and provides insights to improve customer engagement and business outcomes. Strong analytical and data visualization skills are crucial.
CRM Developer (UK) Designs, develops, and maintains CRM systems and integrations. Requires proficiency in coding languages and CRM platforms. In-depth technical skills are essential.
CRM Consultant (UK) Provides expert advice on CRM implementation and optimization. Strong communication and problem-solving abilities needed. Adept at working with clients across industries.

Key facts about Certified Specialist Programme in CRM Innovation

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The Certified Specialist Programme in CRM Innovation equips professionals with the skills and knowledge to drive transformative change within organizations. The programme focuses on practical application and strategic thinking, ensuring participants are prepared for immediate impact.


Learning outcomes include mastering CRM strategy, advanced analytics, customer journey mapping, and implementing successful CRM projects. Participants will gain a deep understanding of CRM software, cloud-based solutions, and data integration techniques. This includes developing proficiency in salesforce CRM and other leading platforms.


The programme duration is typically tailored to the individual's needs and experience, ranging from a few weeks for specialized modules to several months for comprehensive training. Flexible learning options, including online and in-person modules, are often available to accommodate busy schedules.


Industry relevance is paramount. The Certified Specialist Programme in CRM Innovation directly addresses the growing demand for professionals skilled in optimizing customer relationships. Graduates are well-positioned for roles such as CRM Manager, CRM Analyst, or Business Intelligence Specialist across diverse sectors. This certification demonstrates competency in a highly sought-after skill set, enhancing career prospects significantly.


The program integrates best practices in customer relationship management (CRM) and leverages cutting-edge technologies. Participants develop a strong understanding of customer data management and the ethical considerations surrounding data privacy and security within a CRM context.

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Why this course?

The Certified Specialist Programme in CRM Innovation is increasingly significant in today's UK market. Businesses are rapidly adopting CRM systems to improve customer engagement and drive revenue growth. According to recent studies, 70% of UK businesses currently utilise some form of CRM, highlighting a burgeoning need for skilled professionals. This statistic underscores the importance of CRM certifications, providing individuals with the competitive edge required in a thriving market.

CRM Skill Demand
Data Analysis High
Process Automation High
Customer Segmentation Medium

The Certified Specialist Programme addresses this demand by equipping professionals with the knowledge and skills necessary to implement and manage cutting-edge CRM solutions. It’s a direct response to the industry’s needs for CRM professionals proficient in data analysis, automation, and customer relationship management strategies.

Who should enrol in Certified Specialist Programme in CRM Innovation?

Ideal Audience for Certified Specialist Programme in CRM Innovation
Are you a CRM professional looking to enhance your skills and expertise? This programme is perfect for you! With over 70% of UK businesses using CRM systems (hypothetical statistic - replace with real data if available), mastering CRM innovation is crucial for career advancement. Whether you're a CRM manager, business analyst, or marketing professional seeking to optimise customer relationship management strategies, this program provides the advanced knowledge and skills needed to drive business growth. Develop your expertise in salesforce or other leading platforms, implement cutting-edge CRM technology, and become a leader in the field. The programme is designed for those with a solid foundation in CRM and a desire to become certified experts in innovative approaches to customer engagement and data analysis. This is your opportunity to become a Certified Specialist in CRM Innovation.