Certified Specialist Programme in CRM Tools

Sunday, 21 September 2025 15:39:17

International applicants and their qualifications are accepted

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Overview

Overview

Certified Specialist Programme in CRM Tools equips professionals with in-demand skills.


This programme covers CRM software implementation, data management, and customer relationship management strategies.


Learn to use leading CRM tools like Salesforce and HubSpot effectively. Sales and marketing professionals, customer service agents, and business analysts benefit greatly.


Master CRM analytics and reporting for data-driven decisions. Boost your career prospects with a Certified Specialist in CRM Tools certification.


Explore the programme now and unlock your potential. Enroll today!

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Certified Specialist Programme in CRM Tools empowers you to master leading CRM systems like Salesforce and HubSpot. This intensive program provides hands-on training and real-world case studies, boosting your career prospects in sales, marketing, and customer service. Gain in-demand skills in data analytics, CRM implementation, and customer relationship management strategies. Advanced certifications and expert mentorship ensure you're job-ready. Unlock your potential and become a sought-after CRM specialist today. The program also includes practical exercises and projects to reinforce learning.

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Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• CRM Fundamentals and Introduction
• CRM Software Implementation and Configuration
• Data Management and CRM Data Migration
• Sales Force Automation (SFA) and CRM
• Customer Service and Support using CRM
• Marketing Automation within CRM Systems
• CRM Reporting and Analytics (Business Intelligence)
• CRM Security and Data Privacy
• CRM Integration with other business systems

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Role Description
CRM Specialist (Salesforce) Develop and implement Salesforce strategies, manage CRM data, and enhance customer relationships. High demand in the UK tech sector.
Senior CRM Analyst Analyze CRM data to identify trends, improve marketing ROI, and provide strategic insights for business growth. A senior CRM role requires strong analytical CRM skills.
CRM Consultant (Microsoft Dynamics) Consult clients on CRM implementation and optimization, specializing in Microsoft Dynamics 365. Expertise in CRM tools is crucial.
CRM Developer (HubSpot) Develop and maintain HubSpot CRM integrations, ensuring seamless data flow and functionality. In-depth understanding of CRM software and APIs is required.

Key facts about Certified Specialist Programme in CRM Tools

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A Certified Specialist Programme in CRM Tools provides in-depth training on various Customer Relationship Management (CRM) software applications. The programme equips participants with the skills to implement, configure, and manage these tools effectively, boosting their career prospects.


Learning outcomes typically include mastering CRM functionalities such as contact management, sales force automation, marketing automation, and customer service support. Participants will develop proficiency in data analysis and reporting using CRM data, leading to improved business decision-making. The program often covers popular CRM platforms like Salesforce, Microsoft Dynamics 365, and HubSpot.


The duration of a Certified Specialist Programme in CRM Tools varies depending on the institution and the depth of the curriculum. Programs can range from a few weeks of intensive training to several months of part-time study, offering flexibility for working professionals. Many programs incorporate hands-on projects and practical exercises to reinforce learning.


Industry relevance is paramount. With the increasing importance of data-driven decision-making and customer-centric strategies, CRM professionals are highly sought after across diverse sectors. This Certified Specialist Programme in CRM Tools caters to this demand, providing graduates with the necessary skills and credentials to excel in roles like CRM Administrator, CRM Analyst, or CRM Consultant.


Successful completion of the programme leads to a valuable certification, demonstrating a high level of competence in CRM tools and enhancing your resume. This certification boosts your employability and can lead to higher earning potential in the competitive job market for CRM professionals. Many programmes also offer ongoing support and networking opportunities post-completion.


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Why this course?

Certified Specialist Programme in CRM Tools is increasingly significant in today's UK market. The demand for skilled CRM professionals is soaring, reflecting the growing reliance on customer relationship management systems across various industries. According to a recent study by the UK CRM Association (fictitious data for example), 70% of UK businesses are investing heavily in CRM technologies, with 40% planning further expansion in the next two years.

CRM Skill Demand (UK)
Salesforce Admin High
Marketing Automation Medium-High
Data Analysis (CRM) High

A Certified Specialist Programme provides a crucial competitive edge, equipping professionals with the in-depth knowledge and practical skills needed to manage and optimize CRM systems effectively. This certification demonstrates expertise in key areas such as data management, process automation, and customer interaction, making graduates highly sought after by UK employers. The growing complexity of CRM systems further underlines the value of formal qualifications like this programme.

Who should enrol in Certified Specialist Programme in CRM Tools?

Ideal Candidate Profile for our Certified Specialist Programme in CRM Tools UK Relevance & Statistics
Ambitious sales professionals seeking to enhance their customer relationship management skills and boost sales conversion rates. This CRM training program equips you with in-demand skills. Over 80% of UK businesses use CRM systems (fictitious statistic, needs verification). This shows a high demand for skilled CRM professionals.
Marketing managers aiming to improve customer engagement, campaign performance and data analytics within their CRM system. Data-driven decision making is key here. The UK digital marketing sector is booming, increasing the need for professionals proficient in CRM analytics and automation. (needs supporting statistic)
Business owners and entrepreneurs looking to optimize business processes, streamline operations and improve customer service through effective CRM utilization. Improved efficiency leads to better ROI. Small and medium-sized enterprises (SMEs) represent a significant portion of the UK economy; effective CRM is crucial for their growth. (needs supporting statistic)
Individuals transitioning careers or seeking professional development opportunities in the dynamic field of customer relationship management. Gain a competitive edge with this certification. The UK job market consistently shows a need for certified professionals; this programme offers a valuable career boost. (needs supporting statistic)