Certified Specialist Programme in Social Media Marketing for CRM

Monday, 14 July 2025 09:18:47

International applicants and their qualifications are accepted

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Overview

Overview

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Certified Specialist Programme in Social Media Marketing for CRM equips marketing professionals with advanced skills. It focuses on integrating social media strategies into your CRM system.


Learn to leverage social listening, data analytics, and customer relationship management best practices. This programme teaches you how to use social media for lead generation and customer retention.


The Certified Specialist Programme in Social Media Marketing for CRM is ideal for marketing managers, digital marketers, and CRM administrators. Boost your career prospects with demonstrable expertise in social CRM.


Explore the curriculum and enroll today! Become a Certified Specialist and transform your social media marketing.

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Certified Specialist Programme in Social Media Marketing for CRM empowers you to master social media strategies for enhanced customer relationship management. This intensive program delivers practical skills in social listening, content creation, and campaign management using advanced CRM tools. Gain a competitive edge with certified expertise, boosting your career prospects in marketing, sales, or customer service. Our unique hands-on approach, combined with industry-leading case studies, guarantees real-world application. Become a sought-after professional adept at leveraging social media for unparalleled customer engagement and business growth. Enroll now to elevate your CRM and social media marketing career.

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Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Social Media Strategy for CRM Integration
• CRM Data Analysis for Social Media Marketing
• Social Listening & Customer Sentiment Analysis
• Social Media Advertising & Campaign Management for CRM
• Content Marketing & Social Media for Lead Generation & CRM nurturing
• Social Media Customer Service & Support using CRM
• Measuring ROI of Social Media Marketing within CRM
• Automation & workflows: Integrating Social Media with CRM systems
• Privacy, Compliance & Ethical Considerations in Social CRM

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Certified Specialist Programme: Social Media Marketing for CRM - UK Job Market Outlook

Career Role Description
Social Media Marketing Manager (CRM Focus) Develop and execute social media strategies integrated with CRM systems, driving customer engagement and lead generation. Requires strong analytical and campaign management skills.
CRM & Social Media Specialist Bridge the gap between CRM data and social media marketing efforts. Analyze customer behavior across platforms to personalize campaigns and improve customer journeys.
Social Media Analyst (CRM Integration) Track social media performance, analyze data from CRM systems, and provide actionable insights to optimize marketing campaigns for improved ROI. Deep understanding of data analysis required.

Key facts about Certified Specialist Programme in Social Media Marketing for CRM

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The Certified Specialist Programme in Social Media Marketing for CRM equips professionals with the skills to leverage social media for enhanced customer relationship management. This intensive program focuses on practical application and strategic planning, bridging the gap between social media engagement and CRM functionalities.


Learning outcomes include mastering social listening techniques for improved customer insights, developing effective social media strategies aligned with CRM goals, and implementing social selling approaches to boost sales conversions. You'll also gain proficiency in utilizing social media analytics for performance measurement and optimization within your CRM system.


The programme duration is typically [Insert Duration Here], offering a flexible learning experience to accommodate busy schedules. The curriculum is designed to be immediately applicable, allowing participants to implement learned strategies within their current roles.


This certification is highly relevant across various industries, including but not limited to technology, retail, and financial services. Graduates of the Certified Specialist Programme in Social Media Marketing for CRM are highly sought after, demonstrating valuable expertise in a rapidly evolving digital landscape. The program emphasizes best practices and emerging trends in social media management and CRM integration, ensuring ongoing professional relevance.


Successful completion of the programme leads to a globally recognized certification, bolstering your resume and enhancing your career prospects. The program covers social media advertising, content marketing, and customer service strategies all crucial elements for effective CRM implementation.

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Why this course?

A Certified Specialist Programme in Social Media Marketing is increasingly significant for effective CRM in today's UK market. With over 70% of UK adults using social media (source: Ofcom), ignoring these channels is detrimental to customer relationship management. This program equips professionals with the skills to leverage social media platforms for targeted marketing campaigns, enhanced customer engagement, and improved brand loyalty.

The growing reliance on social media for customer service is undeniable. A recent study showed that 40% of UK consumers prefer using social media to contact businesses (source: Statista). A Certified Specialist understands how to effectively manage these interactions, converting complaints into opportunities and fostering positive brand perception. This translates directly into improved customer retention and increased ROI. The program integrates the latest trends in social listening, community management, and data analytics, all essential components of a modern CRM strategy.

Social Media Skill Importance for CRM
Social Listening Understanding customer sentiment and needs
Community Management Building relationships and addressing concerns
Data Analytics Measuring campaign effectiveness and ROI

Who should enrol in Certified Specialist Programme in Social Media Marketing for CRM?

Ideal Audience for Certified Specialist Programme in Social Media Marketing for CRM
This Certified Specialist Programme in Social Media Marketing for CRM is perfect for UK-based marketing professionals aiming to boost their career prospects. With over 70% of UK businesses now using social media for customer engagement (source: [Insert UK Statistic Source]), this programme equips you with the essential skills to leverage social media platforms for effective CRM strategies. Are you a marketing manager, digital marketing executive, or CRM specialist looking to enhance your social media marketing expertise and improve customer relationship management? Then this programme is designed for you. Learn to integrate social listening, data analytics, and targeted campaigns into your existing CRM workflow. The programme is suitable for both beginners who want a strong foundation and experienced professionals aiming to master advanced social media marketing techniques for CRM optimisation.