Postgraduate Certificate in CRM Analytics Software

Tuesday, 30 September 2025 13:50:44

International applicants and their qualifications are accepted

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Overview

Overview

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Postgraduate Certificate in CRM Analytics Software equips you with in-demand skills. This program focuses on data analysis and business intelligence techniques.


Learn to leverage CRM software for marketing automation and customer relationship management. Master tools like Salesforce and other leading platforms. You’ll gain expertise in data mining, predictive modeling, and reporting.


This Postgraduate Certificate in CRM Analytics Software is ideal for professionals seeking career advancement. It caters to marketing analysts, business intelligence professionals, and data scientists.


Enhance your career prospects. Enroll now and transform your data into actionable insights. Explore the program details today!

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CRM Analytics Software Postgraduate Certificate equips you with in-demand skills in data analysis, visualization, and predictive modeling using leading CRM platforms. Master advanced techniques in data mining and customer segmentation to boost business performance. This intensive program features hands-on projects and industry-relevant case studies, enhancing your employability. Graduates secure roles as CRM Analysts, Business Intelligence Analysts, or Data Scientists. Gain a competitive edge and unlock lucrative career prospects in today's data-driven market with our unique CRM Analytics Software certification. Develop your expertise in data-driven decision-making using powerful CRM Analytics Software.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• CRM Analytics Foundations: Introduction to CRM data, data warehousing, and ETL processes.
• Data Mining and Predictive Modeling for CRM: Utilizing techniques like regression, classification, and clustering for customer behavior prediction.
• CRM Reporting and Dashboarding: Visualizing CRM data using tools like Tableau and Power BI for effective business insights.
• Customer Segmentation and Targeting with CRM Analytics: Advanced techniques for identifying and targeting profitable customer segments.
• Marketing Automation and CRM Integration: Connecting marketing automation platforms with CRM systems for optimized campaign management.
• Advanced CRM Analytics Software (Salesforce, etc.): Hands-on experience with a leading CRM analytics software platform.
• Big Data and Cloud Computing for CRM: Handling large datasets and leveraging cloud infrastructure for CRM analytics.
• CRM Analytics and Business Intelligence: Integrating CRM data with other business data for holistic decision-making.

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Postgraduate Certificate in CRM Analytics Software: UK Job Market Outlook

Unlock your potential in the thriving UK CRM Analytics sector. This Postgraduate Certificate equips you with in-demand skills for rewarding careers.

Career Role (Primary Keyword: CRM Analyst) Description Salary Range (GBP)
Senior CRM Analyst (Secondary Keyword: Data Analysis) Lead and execute CRM strategies, leveraging data for enhanced customer engagement and retention. 45,000 - 70,000
CRM Data Scientist (Secondary Keyword: Machine Learning) Develop predictive models using CRM data to optimize marketing campaigns and personalize customer experiences. 55,000 - 85,000
CRM Consultant (Secondary Keyword: Business Intelligence) Advise clients on CRM implementations, integrations, and best practices to improve business efficiency. 50,000 - 75,000

Key facts about Postgraduate Certificate in CRM Analytics Software

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A Postgraduate Certificate in CRM Analytics Software equips professionals with the advanced skills needed to leverage customer relationship management (CRM) data for strategic business decisions. The program focuses on developing practical expertise in data analysis techniques specifically applied to CRM systems.


Learning outcomes include mastering data mining and predictive modeling within CRM platforms, interpreting complex CRM data to identify trends and customer behaviors, and developing data-driven strategies for customer acquisition, retention, and lifetime value optimization. Students will gain proficiency in using various CRM analytics software tools, including popular platforms like Salesforce and Microsoft Dynamics.


The duration of the program typically ranges from six months to a year, depending on the institution and the intensity of the course. This flexible timeframe caters to working professionals seeking to upskill without disrupting their careers significantly. The program often blends online learning with in-person workshops or webinars, providing a balanced learning experience.


This Postgraduate Certificate is highly relevant across numerous industries, including marketing, sales, and customer service. Graduates are prepared for roles such as CRM Analyst, Marketing Analyst, Business Intelligence Analyst, or Data Scientist, possessing the in-demand skills to extract valuable insights from customer data and drive business growth. The program's focus on practical application ensures graduates are immediately ready to contribute to their organizations. The curriculum often incorporates case studies and projects that reflect real-world challenges in CRM analytics and business intelligence.


The skills gained from a Postgraduate Certificate in CRM Analytics Software are exceptionally valuable in today's data-driven business environment, making graduates highly competitive in the job market. This focus on business analytics and data visualization ensures graduates understand not just the ‘what’ but also the ‘why’ behind the data insights they uncover within CRM software.

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Why this course?

A Postgraduate Certificate in CRM Analytics Software is increasingly significant in today's UK market. The demand for skilled CRM professionals is soaring, with the UK's tech sector experiencing rapid growth. According to a recent report, the number of CRM-related jobs advertised increased by 15% in the past year.

Skill Demand
CRM Analytics Software High
Data Visualization Medium
Predictive Modeling High

This Postgraduate Certificate equips graduates with the analytical skills and software proficiency necessary to meet this burgeoning demand. Mastering tools like Salesforce and other CRM platforms is crucial for success. The program’s focus on practical application ensures graduates are job-ready and competitive in a rapidly evolving marketplace.

Who should enrol in Postgraduate Certificate in CRM Analytics Software?

Ideal Audience for a Postgraduate Certificate in CRM Analytics Software Description
Marketing Professionals Aspiring to leverage data-driven insights for improved customer relationship management (CRM) strategies. With over 1.1 million marketing professionals in the UK, many seek advanced analytical skills.
Business Analysts Seeking to enhance their data analysis and visualization skills within a CRM context, boosting their career progression. This upskilling is crucial in a market demanding strong data interpretation.
Data Scientists (Entry-Level) Looking to specialize in CRM analytics, applying their statistical and programming skills to a business-critical area. This program will enhance their practical application of CRM software analysis.
CRM Managers Aiming to improve the efficiency and effectiveness of their existing CRM systems through sophisticated data analysis techniques. The ability to predict customer behavior using analytics is highly valuable.