Professional Certificate in CRM Maintenance

Thursday, 18 September 2025 19:49:45

International applicants and their qualifications are accepted

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Overview

Overview

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Professional Certificate in CRM Maintenance equips you with essential skills for managing and maintaining your Customer Relationship Management (CRM) system. This program is designed for IT professionals, system administrators, and CRM users.


Learn data migration, database administration, and CRM troubleshooting techniques. Master security protocols and performance optimization. This Professional Certificate in CRM Maintenance enhances your value to any organization.


Boost your career prospects and become a sought-after CRM expert. Gain practical, hands-on experience. Explore our curriculum and enroll today!

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CRM Maintenance professionals are in high demand! This Professional Certificate in CRM Maintenance equips you with expert skills in data management, system optimization, and troubleshooting. Gain hands-on experience with leading CRM platforms, including Salesforce and Microsoft Dynamics 365. Master data cleansing techniques and enhance your problem-solving abilities for seamless CRM operations. This intensive program offers career advancement opportunities in IT, data analytics, and customer relationship management. Upon completion, you’ll be a confident CRM Maintenance specialist ready to optimize business processes and boost efficiency. Boost your career with our comprehensive CRM Maintenance curriculum.

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Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• CRM System Architecture and Database Management
• CRM Data Migration and Cleansing
• Troubleshooting and resolving CRM issues (including CRM application errors)
• CRM Security and Access Control
• CRM Customization and Configuration
• Reporting and Analytics in CRM
• CRM Integration with other systems (APIs, ERP)
• Backup and Recovery procedures for CRM systems
• CRM Performance optimization and tuning
• User training and support for CRM software

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:

1 month (Fast-track mode): 140
2 months (Standard mode): 90

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Role Description
CRM Administrator (UK) Manages and maintains CRM systems, ensuring data accuracy and user access. High demand for strong technical and problem-solving skills.
CRM Analyst (UK) Analyzes CRM data to identify trends and improve business processes. Requires strong analytical and reporting skills, with proficiency in CRM software.
Senior CRM Developer (UK) Develops and maintains CRM applications, integrating with other systems. Requires advanced programming skills and experience with CRM platforms.
CRM Consultant (UK) Provides expert advice on CRM implementation and optimization, working with clients to achieve their business goals. Excellent communication and project management skills are key.

Key facts about Professional Certificate in CRM Maintenance

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A Professional Certificate in CRM Maintenance equips individuals with the skills needed to effectively manage and maintain Customer Relationship Management (CRM) systems. This includes troubleshooting, data management, and ensuring optimal system performance. Successful completion demonstrates proficiency in crucial CRM operational aspects.


Learners will gain practical experience in diagnosing and resolving CRM-related issues, configuring system settings, performing data cleansing and migration, and implementing security protocols. The curriculum covers key aspects of data integrity, user management, and reporting functionality within the CRM system. This hands-on training is pivotal for maintaining a healthy CRM environment.


The program's duration typically ranges from 3 to 6 months, depending on the institution and the intensity of the course. The flexible structure often allows for part-time study, accommodating working professionals aiming to enhance their CRM expertise and increase their marketability. The curriculum is designed to be easily integrated into existing professional workflows.


This Professional Certificate in CRM Maintenance is highly relevant to various industries, including sales, marketing, customer service, and IT. Graduates are prepared for roles such as CRM Administrator, CRM Analyst, or CRM Support Specialist, demonstrating immediate value to prospective employers. This certification signifies competence in crucial technologies such as Salesforce, Microsoft Dynamics 365, and other popular CRM platforms.


In today's data-driven business landscape, proficient CRM Maintenance is essential. This certificate proves competency in managing and supporting critical business systems, directly contributing to improved operational efficiency and enhanced customer relationships. Upon completion, graduates are prepared to meet the growing industry demand for skilled CRM professionals.

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Why this course?

Year CRM Professionals (UK)
2022 150,000
2023 (Projected) 175,000

A Professional Certificate in CRM Maintenance is increasingly significant in today’s UK market. The demand for skilled CRM professionals is booming, with projections indicating a substantial growth in the number of CRM specialists needed. The UK’s digital transformation continues to drive this demand, with businesses of all sizes recognizing the critical role of effective CRM systems in enhancing customer relationships and boosting operational efficiency. This certificate equips individuals with the practical skills and in-depth knowledge necessary to manage, maintain, and optimize these vital systems. CRM maintenance expertise is no longer a niche skill; it's a core competency for businesses striving for success in the competitive digital landscape. According to industry estimates, the number of CRM professionals in the UK is expected to rise significantly, highlighting the value and importance of specialized training in this field. Gaining a Professional Certificate in CRM Maintenance offers a clear career advantage, providing professionals with the competitive edge required to succeed in this rapidly expanding sector.

Who should enrol in Professional Certificate in CRM Maintenance?

Ideal Candidate Profile Description
IT Professionals Experienced IT professionals seeking to enhance their skills in CRM system maintenance and administration. This Professional Certificate in CRM Maintenance will help you upskill in areas such as data management and troubleshooting, improving your efficiency and value to your employer.
CRM Administrators Individuals currently managing CRM systems who want to deepen their technical expertise and stay abreast of the latest CRM technologies. According to a recent UK survey, over 70% of businesses rely on CRM systems, highlighting the increasing demand for skilled CRM administrators.
Business Analysts Business analysts seeking to understand the technical intricacies of CRM systems to effectively collaborate with IT teams and enhance data analysis capabilities. This understanding will allow for more effective CRM strategy and implementation.
Aspiring Tech Professionals Graduates or career changers with a passion for technology aiming to break into the lucrative field of CRM maintenance. The UK tech sector is booming, and this certificate could be your key to a successful career.