Part Time Online Course Level 3 Customer Service

Friday, 20 June 2025 03:04:40

International Students can apply

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Part Time Online Course Level 3 Customer Service

Overview

Part Time Online Course Level 3 Customer Service

Designed for individuals seeking to enhance their customer service skills, this course covers advanced techniques in handling customer inquiries, resolving complaints, and building strong relationships. Ideal for professionals in retail, hospitality, or call center industries, the Level 3 Customer Service course offers flexible online learning to fit your schedule. Gain valuable insights into customer behavior, communication strategies, and conflict resolution. Elevate your career prospects and stand out in a competitive job market with this comprehensive training. Enroll now and take your customer service skills to the next level!

Enhance your customer service skills with our Part Time Online Course Level 3 Customer Service. This comprehensive program offers in-depth training on handling customer inquiries, resolving complaints, and building strong client relationships. With a focus on communication and problem-solving skills, you'll be equipped to excel in various industries, from retail to hospitality. Our experienced instructors will guide you through real-world scenarios and provide valuable feedback to help you succeed. Upon completion, you'll have the opportunity to pursue roles such as customer service representative, client relations manager, or customer experience specialist. Don't miss this chance to advance your career and stand out in the competitive job market. (43)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Understanding customer service principles and practices
• Developing effective communication skills
• Handling customer complaints and resolving conflicts
• Building rapport and relationships with customers
• Managing customer expectations
• Using technology to enhance customer service
• Upselling and cross-selling techniques
• Monitoring and evaluating customer service performance
• Implementing continuous improvement strategies
• Understanding legal and ethical considerations in customer service

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

 Awarded by an OfQual regulated awarding body

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Opportunity Description
Customer Service Representative Provide support to customers via phone, email, or chat, addressing inquiries and resolving issues efficiently.
Virtual Assistant Assist clients with administrative tasks, scheduling appointments, managing emails, and handling customer queries.
Online Chat Support Agent Engage with customers in real-time through chat platforms, offering assistance and guidance as needed.
Technical Support Specialist Offer technical assistance to customers experiencing product or service-related issues, troubleshooting problems remotely.
Remote Call Center Agent Handle inbound and outbound calls, providing exceptional customer service and resolving concerns effectively.

Key facts about Part Time Online Course Level 3 Customer Service

This Part Time Online Course Level 3 Customer Service is designed to equip students with the necessary skills and knowledge to excel in customer service roles. The learning outcomes include understanding customer needs, effective communication techniques, problem-solving strategies, and building strong customer relationships.
The course duration is flexible, allowing students to study at their own pace and balance their other commitments. It typically takes around 6-8 weeks to complete, depending on the individual's learning speed and schedule.
This course is highly relevant to various industries such as retail, hospitality, call centers, and e-commerce, where customer service plays a crucial role in business success. Graduates of this course will be well-prepared to handle customer inquiries, resolve issues efficiently, and provide exceptional service to enhance customer satisfaction and loyalty.

Why this course?

Part Time Online Course Level 3 Customer Service is becoming increasingly significant in today's market as businesses strive to provide exceptional customer experiences to stay competitive. In the UK, customer service is a crucial aspect of business success, with 76% of consumers stating that customer service is a major factor in their purchasing decisions. According to recent statistics, 67% of UK consumers have used social media for customer service, highlighting the growing importance of online customer service skills. This trend emphasizes the need for professionals to have a strong understanding of customer service principles and the ability to effectively communicate with customers through various online platforms. By enrolling in a Part Time Online Course Level 3 Customer Service, individuals can gain valuable skills and knowledge that are highly sought after in today's market. This course provides learners with the opportunity to enhance their customer service skills, improve their communication abilities, and ultimately, contribute to the success of their organization. Overall, the significance of Part Time Online Course Level 3 Customer Service in today's market cannot be understated, as businesses continue to prioritize customer satisfaction and retention in an increasingly digital world.

Who should enrol in Part Time Online Course Level 3 Customer Service?

The ideal audience for the Part Time Online Course Level 3 Customer Service is individuals looking to enhance their customer service skills while balancing other commitments.
This course is perfect for working professionals, students, or stay-at-home parents who want to improve their customer service abilities.
In the UK, customer service roles are projected to grow by 5% by 2029, making this course highly relevant for those seeking career advancement in this field.